Services
Exclusive After-sales Service
Service Commitment
Service engineers on standby 24 hours, respond within one hour of receiving customer demands, arrive on-site within 24 hours, and provide one-stop solutions to customer issues, ensuring customer satisfaction.- Service Philosophy
Building “Customer First, Dare to Innovate, Passionate Effort, Winning the Future.”
Service Philosophy
Every customer should know CONNECT robot good before they buy it. Once customers have one CONNECT robot, their worker will have 15-30 days free training in CONNECT factory. There will be a wechat group or whatsapp group, our technicians who are responsible for after sale service, electrical, hard ware, software, etc. will be in. If one problem happens twice, our technician will go to customer company to solve the problem.
Ready to Automate Your Welding Production?
Just send us your workpiece drawings & production objectives. Our applications engineering department will advise you on the right welding solution and send you a precise quotation within 48 hours.
